It all started with a cheeky email to the UK distributor for Montres RALF TECH... by Simon F.30/11/2017 I sent such email a while ago and I asked point blank: "I have a brand new leather Ralf Tech strap that’s too small for my WRX Sunset Cruiser and was wondering if you'd like to swap it for a silicone Ralf Tech one" Not expecting to hear anything back I left it at that and carried on my daily routine, Low and behold! Within an hour I received an email back from Managing Director Cris Coppola saying “we can accommodate your request, please send me some details”. After reading that email I jumped for joy and probably high fived myself (it’s practically unheard off for anything to happen even if you went directly to the shop or manufacturers themselves let alone a cheeky email) ... So I took photos of my Ralf Tech Strap and Cris and myself started talking via email and Facebook, as it turned out the strap I had was from a WRK model and Cris knows everything about it since he has been a massive fan of Ralf Tech since the beginning and has quite a collection himself of various models throughout the range past and present, Now Sincrono Ltd are also official distributors for Gevril, GV2 and Perseo timepieces as well as accessories for the various brands, but that’s not all, my strap arrived within two days by Royal Mail first class mail. I set about changing my old strap and buckle that was currently on my WRX as it’s very simple to do (and we've probably all tried it at some point) then PING! As I've opened my buckle spring bar it shot flying across the room (I'm sure I have heard it hit a carrier bag about 8 ft away)
I got down and looked for it....well I looked for a good 30 mins on my hands and knees to no avail..... Anyway I contacted Cris asking if they sold replacement pins I could buy.... Unfortunately they didn't but recommend somewhere that did (not many companies do that either) and what size of spring bars to order. Three days later the spring bars arrived and I duly fitted them to my RALF TECH WRX giving it a totally new look, all thanks To Sincrono.co.uk as any other company would've just ignored my first Email in the first place, so a heartfelt thanks to everyone from Sincrono ltd and Cris, you've got a new customer that will come back time and time again because you replied to one random email and RALF TECH, Gevril, and Perseo wearers worldwide should hear of you!
2 Comments
17/4/2021 23:53:37
In today's economy, Rolex timepieces are in higher demand. You can determine to sell rolex if you need instant cash.
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8/6/2021 17:45:33
If your watch stop ticking, always consult with local and certified watch technicians for watch battery replacement at reliable cost.
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