Company Profile
Born in 2011 out of a deep passion for fine products, and in particular for high-end timepieces, Sincrono is an international distribution company based in the United Kingdom but working across Global overseas markets. The company offers advanced knowledge and experience of the quality timepiece market, and has built an international sales network that has driven exponential company growth in the last few years.
PhilosophySincrono believes in a different way to do business. Fostering close relationships with clients is paramount. Its credo is to create value through innovation and cooperation with business partners and customers. The company has a clearly defined strategy based on innovative and advanced techniques for the distribution and sale of fine products. From the very start, the company has embraced the wider growth opportunities offered by combining new and old media to achieve maximum market exposure, combined with a customer focused value proposition that runs deep within its people. The company’s remarkable growth in recent years is clearly the result of this innovation-led culture, and this ethos has enabled the company to reach maximum visibility for all represented brands, opening the door to access a vast reservoir of potential clients, increasing sales opportunities, and maximising value.
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DistributionSincrono has developed its sales strategy on utilising a large network of salespeople to support company marketing programmes. The sales network has been developed according to market intelligence fed back from individual markets and territories, and information collected in this way is used to fine-tune and adjust the network to constantly increase sales performance.
This strategy has already demonstrated its value, allowing the company to build a solid customer base in both B2B and B2C environments, building trust and a strong reputation on the way. Sincrono’s Authorised Dealers are continually expanding in major capital cities in Europe and further afield. Sincrono has also developed a presence in industry publications and participates in key horological events across Europe (Baselworld, SIHH, SalonQP, etc). |
Customer Service
Sincrono offers a high-level of both pre-sale and after-sale services to its clients, developing resources to respond professionally and quickly to a growing, diverse, and demanding network of customers. This dynamic approach has made customers appreciate the company's customer centric approach and is specifically designed to be radically different from the norms adopted by an industry where weeks (if not months) pass before issues are resolved.
Such professional response is supported by advanced logistics management of stock and spare parts and by a dedicated repair department capable of servicing both mechanical and quartz movements. Sincrono has built the facility to solve warranty issues, perform routine services and rectify faults in-house, thus reducing considerably the waiting time for the customer.
Such professional response is supported by advanced logistics management of stock and spare parts and by a dedicated repair department capable of servicing both mechanical and quartz movements. Sincrono has built the facility to solve warranty issues, perform routine services and rectify faults in-house, thus reducing considerably the waiting time for the customer.
Products and Brands
Brand new collections
Sincrono is official partner and distributor of several brands in the luxury timepiece industry. Names such as Ralf Tech, Meccaniche Veneziane, Perseo, are only a few of the international organisations that have entrusted the company with the care of their brand names and reputation, in addition to supporting their global sales and marketing effort.
Sincrono is official partner and distributor of several brands in the luxury timepiece industry. Names such as Ralf Tech, Meccaniche Veneziane, Perseo, are only a few of the international organisations that have entrusted the company with the care of their brand names and reputation, in addition to supporting their global sales and marketing effort.
Sincrono is a dynamic and innovative company that has already demonstrated that by combining advanced techniques with traditional values and style, it can effectively promote products of the highest quality and refinement in an extremely competitive business environment. This model has been the pulsating engine behind the stellar success of the company in the last few years, and has allowed Sincrono to go from strength to strength.
In the words of Sincrono's Founder:
"Sincrono uses new media and electronic marketplaces as our primary channel for promotion and distribution of our products. This does not mean we overlook the traditional channels; on the contrary, it means that our focus is on social networks and global internet marketplaces as communication outlets, thus using to the full all the promotional means available today. Word of mouth is still paramount but now social media acts as a massive global loudspeaker, so we only have to whisper the right words" |